What is a Care Coordinator?
Providing long-term care for a spouse or parent with health issues can be stressful and exhausting — both physically and emotionally.
At Friendship at Home, we’ve designed our program to ensure our members will never need to burden their loved ones with their care needs. We have on-staff care coordinators that schedule non-medical homecare services. As licensed social workers, these care coordinators remove the stress associated with caregiving.
They work closely with members, their families and their physicians to deliver the right services to their home. Acting as a personal advocate, they build a long-term relationship with each member to understand their unique needs and can arrange care at a moment’s notice.
What kind of services do our care coordinators arrange?
You can obtain a referral from Friendship at Home for various services you may need as you grow older in the comfort of your own home. For example, we can help you schedule and coordinate referral services like legal, financial planning, home maintenance, medical equipment rental and other related services. While members are responsible for paying for referral services, Friendship at Home members may receive a 10 percent discount when working with some participating partners.
Our care coordinators can arrange a certified aide if a member demonstrates a deficiency in at least one activity of daily living (ADL) — like dressing, bathing or mobility. These services can be arranged 24 hours a day, seven days a week if necessary. In addition to helping our members complete ADLs, the aide can also help with cooking, light cleaning, laundry, errands and medication reminders. All of our aides have been background checked before contracting with Friendship at Home.
Transportation and Meals
Friendship at Home will provide medical transportation for members when there is a limitation present. For example, our care coordinators can arrange transportation to and from medical appointments or other relevant events. Our program can also arrange for delivered or prepared meals if a member experiences a deficiency in at least one ADL.
Emergency Response Systems
When appropriate, our care coordinators will arrange an emergency response system with 24-hour coverage. This is provided and monitored by a contracted provider.
In addition to these services, our care coordinators can arrange a variety of services specific to each Friendship at Home member’s needs. If you have any questions about Friendship at Home’s program or would like to speak with one of our care coordinators, we’d love to chat! Give us a call at (614) 734-2167 to learn more.